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Gen Advisory webinar for ADIs

Updated: Jun 2, 2022

Gen Advisory webinar for ADIs

“How ADIs can strengthen their resilience during periods of uncertainty:

Practical strategies and latest insights”.

Date & time: 7 May 2020 (Thursday), 11:00 to 12:00 Australian Eastern Standard Time (AEST).

To register, please click here.


This positive and informative webinar is designed to provide Australian ADIs with practical strategies for strengthening their resilience during periods of uncertainty.

Additionally, the webinar will also address a key issue currently being faced by many Australian ADIs - management of hardship assistance requests.

Webinar topics

The webinar will cover the following topics:

  • Business continuity management for ADIs;

  • "Critical functions" for an ADI;

  • Outsourcing - options and regulatory requirements;

  • Recovery strategies;

  • Strategies for restoring an ADI's capital and liquidity positions;

  • How to manage an hardship assistance requests with empathy and professionalism.

Note: There will also be a 15-minute "Q&A" session at the end of the webinar to facilitate conversation and knowledge-sharing.

Specific questions the webinar will address:

  • How can ADIs ensure business continuity during periods of uncertainty and/or disruption?

  • What are the "critical functions" for an ADI?

  • What are the "early warning indicators" and "trigger points" for an ADI's recovery plan to be invoked?

  • What recovery strategies can ADIs employ to restore their capital and liquidity positions?

  • What outsourcing options are available to ADIs?

  • If an ADI chooses to outsource parts of its operations, what regulatory requirements would the ADI need to comply with?

  • How can ADIs process hardship assistance requests with compassion and professionalism?

Note: If you have any additional questions you would like the webinar to cover, please email these to: All questions submitted will be treated by Gen Advisory as confidential.

The webinar will draw from:

  • APRA’s suite of Prudential Standards, Practice Guides and latest media releases for ADIs;

  • Examples from the UK, including guidance issued by the UK PRA;

  • Guidance issued by the FSB and BCBS;

  • International industry perspectives; and

  • Gen Advisory’s own research.


  • Main speaker: Michael Lukman – Managing Director, Gen Advisory Pty Ltd

  • Support speaker: Tony Zabel – Manager for Financial Services, Gen Advisory Pty Ltd;

  • Moderator: Esther Coleman – Director, The HR Department.

  • Additional contributors:

- Martin Boyd – Director, Vertex Security

- Dallas Newton - Managing Director, FinSS Global Pty Ltd.

Event organiser: Eleni Aroney - Graphic and content designer, Gen Advisory Pty Ltd.



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